SAFE SHOPPING GUARANTEE
We would like you to feel completely comfortable
while shopping, and we consider online security one
of the most important pieces of our electronic commerce offerings.
Site Policy
You must read and agree to all policies and procedures to 
 purchase from us.The following policies constitute an
 agreement between (hereafter referred to as us, we,
our, ) and any users of this web site (hereafter
referred  to as you, your, buyer, customer, purchaser).
Placing your order with us constitutes your acceptance
 and compliance with our policies and procedures.
RETURN POLICIES
We have a 15day return. ALL returns must be sealed in
the original packaging. We only offer a refund or
replacement on unopened items except in cases where an
item is defective. We will apply a 25% restocking fee
for any item that is returned for reasons other than
being defective. There is a  no return on electrical items.

In order to receive credit, your purchase must  be returned
with shipping pre-paid. All items must be in "as-new" condition, in 
original packaging and with all warranty cards, manuals and accessories.
Failure  to do so could result in  a delay in processing your return and a
partial or  possibly complete refusal of credit.


We assume that you are using all of your resources
including our web site, the manufacturer’s web
site or information site, manufacturer's customer
service  lines and all other forms of acquiring knowledge
and information to make an  informed decision on purchasing for
your needs.

1. Obtain a new and separate RMA number for each item you wish to return. Your 
   RMA number will be good for 14 calendar days from the date of issue. 
   
   
2. All items must be in original “like new” condition, with all packing 
   material, manuals, software, and registration card(s) included in the 
   package. Use the original packing materials to repack the merchandise to be 
   returned. 
   
3. ou must write your RMA number on the outside of the package and on a copy of 
     your packing slip or the original invoice. The contents of the package and 
   the RMA request must match. We will not accept any items
   that are not authorized for return and will automatically refuse the package
   anddeny the RMA request. Items received not matching the RMA Request Form
   will be returned at the customers’ expense.
   
   
   
4. Send the product(s) back to us via U. S. Postal Service, FedEx ground or UPS 
   with Delivery Confirmation. This will allow you to track your package and 
   see when we have received it. We are not liable for packages sent 

without appropriate shipment tracking.
 You will be responsible for prepaying all return shipping and handling
charges. Please allow 20 business days after we receive your product for us to review 
your RMA request. Allow an additional 48-72 hours for a credit to appear on 
your bank statement. To request an RMA # and return address Email us
through our contact form on site your purchased from. Do not call for RMA#
only Email.